US-based Cincom Systems has entered marketing alliance with Indian software and services company Netlink Ranve Infotech.
Cincom will resell of NRIL’s IntelliDesk and IntelliAsset, which will also be incorporated with Cincom’s CRM package, Encompass.
NRIL will also join with Cincom to roll out its application service provider operations. The focus of ASP will be on enterprise resource planning (ERP), including business process automation, customer care and billing and document solutions for banks and the financial sector.
Cincom, which has set up six call centers in India so far, plans to open 18 centers by June next year with 5,000 operational seats.