Cisco Systems has installed one of the world’s largest Internet protocol (IP) telephone networks for the New Zealand government.
The solution – architecture for voice, video and integrated data (AVVID) – connects 8000 outlets in more than 200 government offices throughout New Zealand, and can carry more than 150,000 calls in a day.
IP technology allows voice traffic to be carried on the same network as data and video traffic. Partnering with Cisco in the project are Logical Networks (multiservice network integrator) and Clear Communications (network providers).
The system covers three government agencies – the Ministry of Social Policy, the Department of Work & Income, and the Department of Child, Youth & Family Services – and is the third and final stage of a $3.7 million upgrade.
Dame Margaret Bazley, chief executive of the New Zealand Ministry of Social Policy, which commissioned the work, said: “Combining phone and data systems provides significant benefits, including lower phone call costs, simpler network administration, and increased flexibility to meet expanding telephone and computer network needs well into the future.”
Jack Riley, account director for Clear Communications said bandwidth to all the ministry’s sites had been upgraded to enable the migration to an IP platform. All calls on the system are charged at the local rate, creating a toll-free environment.