Former SBC exec to lead EDS business process outsourcing
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EDS has named Patricia A. Engels president of its business process management (BPM) line. BPM services include human resource management, administrative process management, financial process management and CRM.

Engels replaces Kim McMann, who left EDS to pursue other opportunities. She will report directly to executive vice president Paul Chiapparone and serve on the executive operations team.

Before joining EDS, Engels served as president and chief executive officer - of SBC Directory, the largest directory publisher in the world. Prior to joining SBC Communications, she served in several executive positions with Ameritech.

Previously Engels had served with New Century Companies, where she was senior vice president of Vitec Entertainment. She also spent 12 years with United Airlines, serving most recently as CEO of Mileage Plus.


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