Germany’s largest application service provider (ASP), Indecom independent computing gmbh has signed a deal to include Magic eService among its product offerings.
The powerful web-based customer service management solution will be available to Indecom customers, which consist primarily of medium-sized companies.
“Magic eService enables companies to gain greater control over their service departments and to manage them as profit centers, making it easier for our customers to increase operating efficiencies and improve resource management,” said Jens Schneider, CEO of Indecom.
Magic also is working with several other German companies to implement eService as their own customer service management solution or as a part of offerings to end-users.
About Magic Software Enterprises
A member of the Formula Group, the company develops, markets and supports software development and deployment technology that enables enterprises to accelerate the process of building and deploying applications that can be rapidly customized and integrated with existing systems. Magic technology, applications and professional services are available through a global network of subsidiaries, distributors and partners in approximately 50 countries.
The Formula Group is an international information technology company principally engaged in providing software consulting services, developing proprietary software products and producing computer-based solutions.