Retailing is increasingly a social event. Those retail brands that understand how social media is impacting their businesses will be able to build sustainable social enterprises. This infographic from Retail Vision explores how retailers have benefited from social media. (Click to enlarge)
Neil Davey is the managing editor of MyCustomer. An experienced business journalist and editor, Neil has worked on a variety of newspapers, magazines and websites over the past 20 years, including Internet Works, CXO magazine and Business Management. He joined MyCustomer in 2007.