Businesses know that it's critical to support both consumers and employees with the data and interactions they need, when and where they need it. So who's leading the charge? This infographic from Kony explores. (Click to enlarge)
Neil Davey is the managing editor of MyCustomer. An experienced business journalist and editor, Neil has worked on a variety of newspapers, magazines and websites over the past 20 years, including Internet Works, CXO magazine and Business Management. He joined MyCustomer in 2007.