Leading accounting, tax and consulting firm KPMG, and Vantive Corporation, a customer relationship management (CRM) software provider, today announced that KPMG has become a Platinum member in the Vantive Alliance Program. The two companies will jointly assess, plan, design and deliver the Vantive Enterprise suite of Web-based front-office applications for the e-customer
KPMG is developing a Vantive practice within its Customer Management (CM) organization, showcasing Vantive applications in its solutions center and initially focusing on developing e-business solutions for the High Tech industry segments. KPMG and Vantive have a long-standing relationship, and this agreement increases the scope of activity and level of commitment between these two industry leaders. The two companies also recently teamed to deliver Vantive QuickConnect for PeopleSoft, which enables the seamless integration between Vantive and PeopleSoft.
With KPMGs support, Vantive is the first CRM vendor certified to integrate to PeopleSofts new Enterprise Integration Points for CRM, with the aim of offering joint customers can have more flexible and cost-effective integrations.
KPMG is actively engaged in implementing Vantive applications at major worldwide sites, such as Edify Corporation, a provider of Internet and voice e-Commerce portal solutions.
"Vantive joining forces with KPMG is a winning proposition for organizations with an enterprise vision and a need for safe and reliable deployments," said Peter Brown, Director of IT for Edify. "Edifys positive relationship with KPMG, combined with the robust functionality and scalability of the Vantive applications proves to us the value of this alliance."
"Meeting the needs of todays e-customer requires a flexible and scalable architecture and industry knowledge for a rapid deployment," said Tom Thomas, president and CEO of Vantive. "Teaming with KPMG further illustrates the commitment to our customers to provide leading e-business solutions. Vantive is honored to join forces with a powerhouse like KPMG to expand our presence and to help ensure the success of e-customers around the world."
"Vantive and KPMG have worked together for quite some time," said Joe Murray, partner, Customer Management/High Tech for KPMG. "KPMG's High Tech Industry practice recognizes Vantive as a key component of our call center strategy and vital to implementing e-business solutions. KPMG has focused resources on our relationship with Vantive because of its commitment to quality, 100% customer referenceability, and the scalability of Vantives architecture. The two organizations are aligned to provide leading e-business solutions for companies who value their customer relationships."