With immaculate timing in the light of Siebel’s protestations this week, SAP claims sales of CRM software represented $389 million out of $6.42 billion in total revenue last year, or 6 per cent of 2001 revenue. It also claims the number two position in the overall CRM market. The company says more than 1,500 companies are using its CRM software.
SAP says CRM sales figures are up
11th Apr 2002