Talisma has won two ‘2000 Product of the Year’ honors from leading industry publications. Communications Solutions Magazine awarded Product of the Year to the Talisma Wireless Client, and Customer Interaction Solutions gave its accolade to Talisma Enterprise Edition.
“We are especially pleased to win these awards, even as we prepare to launch the next version of our eCRM solutions,” said Pradeep Singh, Talisma founder and CEO. “Our new product line will build on our earlier successes and provide even more powerful tools to meet the most pressing needs of eBusiness.”
The editors of Communications Solutions Magazine selected what they considered to be “the year’s most memorable and significant releases.” Customer Interaction Solutions awards were given to “products that address the selling complexities of business-to-business, multi-channel / multimedia interaction, speech recognition, call logging and monitoring and e-mail management.”
Talisma Corporation is the only full-service provider of enterprise-class eCRM solutions for effective and robust service, sales and marketing. Their expertise has helped hundreds of companies create long-lasting and profitable online customer relationships. Modular Talisma eCRM products and services are easy to deploy, extend, integrate, and scale, to ensure superior relationship management across multiple communication channels including e-mail, phone and fax, chat, self-help, VoIP and wireless. The company also provides training and integration services and outsourced staffing.
Headquartered in Seattle, Washington, USA, Talisma has 625 employees, with offices in India, Europe, Asia, Australia and 15 cities across the US. Its list of 400 customers includes Real Networks, Exodus, Lowe’s Companies, MSNBC, NetGrocer.com, Advertising.com and BlueNile.com. Talisma is privately held with investments from Oak Investment Partners, Madrona Venture Group, The Carlyle Group, SeaPoint Ventures and Cedar Grove Investments.