Vocal Link takes talk to the edge

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Vocal Link and Lucent Technologies are to incorporate Lucent’s automatic speech recognition and text-to-speech into Vocal Link’s unified messaging system.

Vocal Link uses a unified technology called Cross Media Messaging that enables any message to be transmitted or received by voice, e-mail, fax, pager or wireless device, using text-to-speech and speech-to-text conversion. An e-mail or a fax can be listened to on the phone, a fax or an e-mail can be sent by speaking the message into the phone, and voice mail can be forwarded as a fax.

“By working with Bell Labs on the development of these technologies, we ensure that our customers receive leading edge services,” said Robert Newman, co-founder of Vocal Link.

“Vocal Link’s system illustrates how Lucent’s advanced speech technology can be deployed to meet all kinds of communications challenges,” said Sid Ahuja, multimedia research vice president of Bell Labs.

In exchange for the licensing agreement, Lucent has acquired a small stake in Vocal Link.

Vocal Link is a communications application service provider of speech-activated business-to-business services for mobile professionals, enterprises and telephone carriers. The privately held company, founded in 1997, recently changed its name from CoolEmail.com. Its corporate offices are in Calabasas, California, with technology headquarters outside Chicago in Glencoe, Illinois.

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