Through a powerful combination of our technology, people and partners, we help organisations transform their customer experience into a business-driving competitive advantage. We make it easy for contact centres to win every customer interaction, deliver great customer experiences, and achieve their business goals—all from the flexibility and reliability of the cloud.
Recognised as a market leader by Gartner, Forrester, Ventana, Ovum, Frost and DMG, NICE inContact supports over 430,000 contact centre agents in small, midmarket, enterprise and government organizations and business process outsourcers (BPOs) who operate in multiple divisions, locations and global regions.
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