Insight Report: Customer Experience in the Insurance Sector

This new Insight Report outlines how customer experience management in the UK insurance sector is currently under-developed.

The report examines the pressures that characterise the insurance sector, the challenges providers face and the opportunities that technology-led innovation can provide carriers, including the next steps those leading-edge insurance organisations should consider.

Over several chapters you will learn:

· Characteristics of the UK insurance sector

· Challenges providers face

· Opportunities to gain a competitive advantage

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Microsoft Dynamics offers a full range of software focused on delivering business insights that matter to both you and your customers.

It offers a suite of customer relationship management (CRM) and enterprise resource planning (ERP) solutions that are easyto- use, tailored to your market and dedicated to growing your business through...

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Do you believe your CRM system is widely used within the company? By whom? Why? *

Do you believe your CRM system is widely used within the company? By whom? Why?

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Insight Report: Customer Experience in the Insurance Sector

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