Member Since: 22nd Feb 2018
I am the Director of Digital Marketing for Thematic - we conduct AI-powered text analytics to derive hidden insights in customer feedback. I regularly write on the subject of customer experience, customer insights, AI and the Net Promoter Score. I have 15 years of international marketing communications experience, specializing in content marketing and copywriting.
I have worked on behalf of global brands and lived in locations such as London (UK), Barcelona (Spain), Malmo (Sweden), Auckland (New Zealand) and Sydney (Australia).
Additionally, I have a Master's Degree in Media and Communications and speak six languages fluently.
Director of Marketing, Thematic Thematic
20th Jul 2018
Shutterstock We’ve used the AI powers of Thematic to see whether we can find any juicy insights in customer feedback, and here’s what we...Blog