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AlanDuncan1
Alan Duncan, VP Consumer Marketing, Trustpilot
Member Since: 3rd Oct 2016
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Alan is Vice President of Consumer Marketing at Trustpilot, a leading independent review platform - free and open to all. With more than 70 million reviews of over 300,000 companies, Trustpilot gives people a place to share and discover reviews of businesses, while giving every business the tools to turn consumer feedback into business results. Its mission is to bring consumers and companies together to create ever-improving experiences for everyone.

Prior to this, Alan worked as Sales & Marketing Director for the leading marketing start-up Upad and as Marketing Director for PlayStation UK. 

AlanDuncan1
Vice President of Consumer Marketing Trustpilot
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11th Oct 2019

Fintech invested in customers, not just innovation

Last year, over $112 billion was invested in fintech businesses . This was a record year, and there are no signs that interest in the...
Blog
11th Jul 2019

A star can speak many languages

How do you reach consumers; not just get in front of them, but truly interact and engage with them in a meaningful way? This was the...
Blog
31st May 2019

Can worsening trust in financial sector be fixed?

The bad news is that trust in business fell to a record low of 43% last year . The worse news if you work in finance is that the trust...
Blog
1st Dec 2018

Winning personalities behind top brands

Happy, bashful, sleepy - okay, so I’m not about to prove I know all the names to the seven dwarfs (I do!) but, more importantly, I wanted...
Blog
19th Oct 2018

How negative reviews help to build customer trust

Businesses-owners, marketers, salespeople. Whatever your role, the ambition to promote, sell and market your business to the world is...
Blog
24th Jan 2017

Study reveals the 5 worst customer service habits

Today’s consumers have an extensive range of purchase choice available at their fingertips. They’re also more empowered than they’ve ever...
Blog
10th Oct 2016

How important is good customer service?

Consumer expectations have never been higher. We all want high quality products at a competitive price and we generally want these things...
Blog

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