Alan Ranger is the EMEA Marketing Director of LivePerson. LivePerson is a leading provider of mobile and online business messaging solutions. LiveEngage, the company's enterprise-class platform, empowers consumers to stop wasting time on hold with 0800 numbers, and instead message their favourite brands, just as they do with friends and family. More than 18,000 businesses, including Adobe, Citibank, HSBC, EE, IBM, L'Oreal, Orange, PNC and The Home Depot rely on the unparalleled intelligence, security and scalability of LiveEngage to reduce costs and increase lifetime value.