Alex Mead | MyCustomer

Member Since: 18th Feb 2022

Alex Mead

Executive Director of Customer Service Experience GCC Start-Up

27th Feb 2023

Why a single executive chief customer officer role is wrong

I’ve worked in customer experience (with many different job titles) my whole career, and I’ve been involved in multiple situations in which...

21st Feb 2022

Why customer service experiences are light years from where they should be - and how to get there

Our Customer Service Experiences (and hence CX) are so far away from where they should be - it's unreal. Controversial statement right ? No...