Come on, limited stock, closure sales and whatever make the client feel like "being in the right place in the right time" seems to be an everyday tactics of many mid-size and absolute majority of small-sized sellers. Remember the old saying? - What does not kill you makes you stronger. This is not smth to avoid, this is smth to be a bit ashamed about. ;)
When you say "By monitoring quality across multiple channels" - what channels exactly do you mean?