LoginSign up
MyCustomer
Subscribe to Newsletter
Menu
Marketing
StrategyTechnologyData
Sales
Sales performanceCRMEcommerce
Service
ManagementContact centresChannels
Customer Experience
EngagementLoyaltyVoice of the Customer
Resources
Whitepapers & researchWebinarsPodcastsGlossaryBrand news
CX Leader of the Year 2022
Enter 2022 award2021 award finalists
Sessions
On Demand
Brand Directory
Blog
Subscribe to Newsletter
AlexK
Alex K
Member Since: 16th Mar 2017
Blogger
LinkedIn

A social media marketing executive and entrepreneur, Alex has led the marketing divisions of some of the UK's leading advertising and PR firms. He specializes in usng the power of big data and business analysis to deliver actionable metrics.

As head of social media strategy, Alex is directly responsible for the customer experience and long term engagement with the brand. He believes this can only be achieved through a methodical approach to processing customer feedback and conducting A/B testing during all campaigns. This way, the marketing strategy team can grow from one campaign to the next.

Outside business, Alex is a keen videographer and music producer, living and working in Brighton, UK. 

AlexK
Head of Social Media Strategy Octopus Choice
  • Blog posts
  • Discussions
  • Discussion replies
  • Comments

My discussion replies

This user has not written any replies yet.

Most read this week

Data
3rd Jul 2013

Brands increasingly adopting Facebook Login for...

by
Natalie Steers

Trending

Voice of the Customer
23rd Jun 2022

Why customer complaints aren't taken seriously

by
Colin Shaw
Data
3rd Jul 2013

Brands increasingly adopting Facebook Login for...

by
Natalie Steers
Engagement
1st Aug 2019

Who is hiring journey managers - should you too?

by
Neil Davey

Latest resources

Webinar
How to use AI to anticipate, advise and improve experiences
Whitepaper
AI in the contact centre: pitfalls to avoid
Guide
Designing a world-class CX approach
Research
The health of the contact centre
  • About MYC
  • About SIFT
  • Glossary
  • Advertise
  • Terms of use
  • Privacy policy
  • Sub-Processors List
  • Site rules
  • Contact us
Copyright 2022 Sift
Sift