Andrea Silas

Member Since: 28th Mar 2018

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Andrea Silas is VP, Technical Support at DreamHost, a global web hosting, domain registrar and cloud services provider. She is based in Los Angeles.

Andrea Silas

VP, Technical Support DreamHost

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28th Mar 2018

Make customer support via social media a priority

Businesses who haven’t yet embraced social media channels as an opportunity (if not a requirement) for addressing customer support...

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Make customer support via social media a priority

On-demand: How to respond to the megatrends in CX

MyCustomer’s 10 most-read articles of 2021

Customer service trends that characterised 2021

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