An executive leader, specialising in innovation and strategy in customer engagement management and growth, Andrew has been in the outsourcing and technology domain for over thirty years and brings considerable knowledge of transformation and operational excellence into his relationships with clients and teams delivering exciting operations and customer-centric tech-enabled transformation.

Andrew has a focus on working with clients to develop relationships and solutions that truly impact their business and their customer’s experience with them, ensuring measurable benefits and outcomes. Recognised in the customer engagement space as a lead thinker in innovation and the future of technology in customer engagement. 

Passionate father and family man helps keep Andrew grounded and up with the latest youth lingo.