LoginSign up
MyCustomer
Subscribe to Newsletter
Menu
Marketing
StrategyTechnologyData
Sales
Sales performanceCRMEcommerce
Service
ManagementContact centresChannels
Customer Experience
EngagementLoyaltyVoice of the Customer
Resources
Whitepapers & researchPodcastsGlossaryBrand news
CX Leader of the Year 2023
2022 award finalists
Sessions
On Demand
Brand Directory
Blog
Subscribe to Newsletter
Andrew McFarland
Andrew McFarland
Member Since: 18th Jan 2017
Twitter
LinkedIn
Website
Andrew McFarland
Principal Pivot Point Solutions
  • Articles
  • Blog posts
  • Discussions
  • Discussion replies
  • Comments
This user has not started any discussions yet.

Most read this week

Voice of the Customer
20th Jan 2017

How AI is helping brands exploit customer reviews

by
Seth Grimes
Any Answers comment Icon 2
Speech AI machine

Trending

Technology
26th May 2023

Can collaboration combat swivel chair syndrome?

by
Rhys Fisher
Engagement
26th May 2023

Reasons to enter CX Leader of the Year

by
Sabine Groven
Voice of the Customer
20th Jan 2017

How AI is helping brands exploit customer reviews

by
Seth Grimes
Any Answers comment Icon 2

Latest resources

Webinar
How to use AI to anticipate, advise and improve experiences
Whitepaper
AI in the contact centre: pitfalls to avoid
Guide
Designing a world-class CX approach
Research
The health of the contact centre
Linked Twitter icon Linked Facebook icon Linked LinkedIn icon Linked Soundcloud icon
  • About MYC
  • About SIFT
  • Glossary
  • Advertise
  • Terms of use
  • Privacy policy
  • Sub-Processors List
  • Site rules
  • Contact us
Copyright 2023 Sift
Sift