andrewheriot

Member Since: 19th Aug 2013
Blogger
With more than 12 years experience in the CRM industry, Andrew joined Maximizer as a support engineer and has had key roles in the Support, Training and Solutions departments before leading the Services Team where he is responsible for support and services in the EMEA region as well as the training and certification of Maximizer Software Ltd’s Business Partner network.
Prior to joining Maximizer, Andrew gained a degree in Engineering and worked in the micro-electronics and clinical research fields, before joining the technical team of sales force automation vendor Tracker Software in 1997.
Head Of Services EMEA Maximizer Software
9th Feb 2015
Most businesses subscribe to the old adage ‘know your customers’ and take steps to at least have some idea of who their best customers are...
Blog
2nd Feb 2015
Most business people involved in using customer data to market or sell directly via mail, SMS, social media messaging and other digital...
Blog
5th Jan 2015
While 2014 has seen cloud computing reach critical mass as the major business technology trend, 2015 will be the year it fully establishes...
Blog
12th Nov 2014
Customer service IS evolving – if anything, the online world is forcing us to take a long, hard look at our customer service processes and...
Blog
11th Aug 2014
Most of us have limited funds for large marketing efforts but there are opportunities for all of us to make the most of what we already...
Blog
14th Jul 2014
A well-functioning CRM system should allow you to access detailed prospect and customer information at any time, wherever you are, enabling...
Blog
16th Jun 2014
A simple guide to choose the right CRM for your business Cloud CRM is everywhere – it’s reached a tipping point and has become fundamental...
Blog
8th May 2014
Dirty fuel causes the fuel injectors in your car to develop issues: failed emissions, surging and bucking various throttle loads, smoke...
Blog
31st Mar 2014
The top performing Sales representative from one of our Business Partners in South Africa sent over a few of his holiday photos last week...
Blog
24th Mar 2014
Let’s get something straight here… futurology is a dangerous business. The people who get it right go down in history as prescient geniuses...
Blog