Login
Sign up
Subscribe to Newsletter
Search
Search
Menu
Marketing
Strategy
Technology
Data
Sales
Sales performance
CRM
Ecommerce
Service
Management
Contact centres
Channels
Customer Experience
Engagement
Loyalty
Voice of the Customer
Resources
Whitepapers & research
Podcasts
Glossary
Brand news
CX Leader of the Year 2023
2022 award finalists
Sessions
On Demand
Brand Directory
Blog
Search
Search
Subscribe to Newsletter
Anne-Marie Checcone Olsen
Member Since: 1st Dec 2015
Anne-Marie Checcone Olsen
Articles
Blog posts
Discussions
Discussion replies
Comments
24th Sep 2015
Why it's more important than ever that brands improve their online review policing
A recent study reveals that brands are ghost writing reviews, and quashing poor reviews, to trump the competition. Brands need to realise...
Voice of the Customer