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Member Since: 20th Nov 2017
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My answers

20th Nov 2017

Very good infographic!
When customers are satisfied or even happy with their experience with your company, they may return as a repeat customer and may tell friends about their experience.
When you want your customers to be fully satisfied with their experience with your business, you want to have the best support agents working on your behalf.

Reply to
Infographic: The evolution of listening to the Voice of the Customer
20th Nov 2017

Great article!
"is not to sell our products or services but to reliably solve our customer’s problems and satisfy their needs."
When customers are satisfied or even happy with their experience with your company, they may return as a repeat customer and may tell friends about their experience.
www.apcallcenters.com/getting-voice-customer

Reply to
Customer insight: How salespeople can find the need beyond the need
20th Nov 2017

Excellent Podcast, thank you for sharing.
Business owners and managers may consider each of these points carefully.

Reply to
Podcast: Why it's time you understood your customers' emotions
20th Nov 2017

Great article! Thank you for sharing
Customer service is certainly about making sure your customer’s needs and concerns are properly addressed. Feedback is vital to your ability to better serve your customers, to refine your products and to streamline operations. We invite you to read www.apcallcenters.com/customer-feedback-essential

Reply to
When feedback goes bad: Seven customer survey mistakes to avoid

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