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ArchitJain
Member Since: 6th Jan 2021
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ArchitJain
Sr Content Writer Zonka Feedback
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20th Jan 2022
Capturing customer feedback in physical locations
Customer Feedback at Physical Locations Customer Feedback is important information that every business needs. While most big businesses...
Blog
4th Mar 2021
The 3 best survey distribution methods for 2021
Using the right survey distribution method is perhaps the most important in ensuring maximum survey response rate. Choosing the right...
Blog
27th Jan 2021
How to create, send, and evaluate a CES survey
74% of people are likely to switch brands due to poor customer service or a difficult purchasing process. It is no surprise that making...
Blog
7th Jan 2021
How to calculate NPS in Excel
Customer perception and satisfaction play a dominant role in the success of your business. Based on how customers perceive your products,...
Blog
