LoginSign up
MyCustomer
Subscribe to Newsletter
Menu
Marketing
StrategyTechnologyData
Sales
Sales performanceCRMEcommerce
Service
ManagementContact centresChannels
Customer Experience
EngagementLoyaltyVoice of the Customer
Resources
Whitepapers & researchWebinarsPodcastsGlossaryIndustry news
CX Leader of the Year
Sessions
Blog
Subscribe to Newsletter
Augie Ray
Augie Ray
Member Since: 23rd Mar 2020
LinkedIn
Augie Ray
Vice President Analyst Gartner Marketing practice
  • Articles
  • Blog posts
  • Discussions
  • Discussion replies
  • Comments

My discussion replies

This user has not written any replies yet.

Most read this week

Ecommerce
21st Sep 2021

Why brands must consider Amazon's role in their CX

by
justinmarshall
amazon

Trending

Voice of the Customer
20th Sep 2021

Should you offer bonuses for NPS improvements?

by
Jim Tincher
Ecommerce
21st Sep 2021

Why brands must consider Amazon's role in their CX

by
justinmarshall
Strategy
13th Sep 2021

Is customer experience replacing advertising?

by
Jack Ashdown
3

Latest resources

Webinar
How to use AI to anticipate, advise and improve experiences
Whitepaper
AI in the contact centre: pitfalls to avoid
Guide
Designing a world-class CX approach
Research
The health of the contact centre
  • About MYC
  • About SIFT
  • Glossary
  • Advertise
  • Terms of use
  • Privacy policy
  • Sub-Processors List
  • Site rules
  • Contact us
Copyright 2021 Sift
Sift