LoginSign up
MyCustomer
Subscribe to Newsletter
Menu
Marketing
StrategyTechnologyData
Sales
Sales performanceCRMEcommerce
Service
ManagementContact centresChannels
Customer Experience
EngagementLoyaltyVoice of the Customer
Resources
Whitepapers & researchPodcastsGlossaryBrand news
CX Leader of the Year 2023
2022 award finalists
Sessions
On Demand
Brand Directory
Blog
Subscribe to Newsletter
David Beard
Member Since: 25th Mar 1998
David Beard
  • Articles
  • Blog posts
  • Discussions
  • Discussion replies
  • Comments
30th Jun 2014

Why has mobile CRM adoption been so slow?

‘Mobile’ has been the word on the lips of sales and marketing execs for a very long time now. Driven by the consumer, mobile and tablet...
CRM
16th Apr 2010

Linking mobile users into a customer-centric enterprise

Thanks to advances in mobile devices, workers can now access CRM systems via their phones. However, as David Beard highlights, only by...
CRM

Most read this week

Loyalty
1st Jun 2023

Elevating LGBTQ+ customer and employee experiences

by
Meg Coates
Any Answers comment Icon 2
Rainbow on recycled paper craft background effect

Trending

Technology
26th May 2023

Can collaboration combat swivel chair syndrome?

by
Rhys Fisher
Loyalty
1st Jun 2023

Elevating LGBTQ+ customer and employee experiences

by
Meg Coates
Any Answers comment Icon 2
Strategy
31st May 2023

Overcoming challenges in your ‘Dear CEO’ letter

by
John Aves

Latest resources

Webinar
How to use AI to anticipate, advise and improve experiences
Whitepaper
AI in the contact centre: pitfalls to avoid
Guide
Designing a world-class CX approach
Research
The health of the contact centre
Linked Twitter icon Linked Facebook icon Linked LinkedIn icon Linked Soundcloud icon
  • About MYC
  • About SIFT
  • Glossary
  • Advertise
  • Terms of use
  • Privacy policy
  • Sub-Processors List
  • Site rules
  • Contact us
Copyright 2023 Sift
Sift