I joined Sift Media in February 2008 as content management assistant. I was then temporarily promoted to content manager (cover maternity leave) and I now manage the communities of MyCustomer.com, AccountingWEB.co.uk, UK Business Forums and the rest of the Sift Media sites.
Feel free to contact me about anything in relation to this site.
Enjoy! And don't forget to upload your videos, audio clips, photos, blogs etc!
Wouldn't work in my Tesco, I don't even get any bloomin' phone signal in there! Love the idea though; I get so frustrated in big stores looking for individual items and there are often no staff around to ask. Have to say if there is though, they are usually excellent at knowing exactly where to go for what I'm looking for!
I would definitely use and enjoy an app like this.
Thanks for doing that, Sarah. I rooted it out via a colleague in the end, and to be honest, I didn't get beyond the third paragraph after scrolling down to begin with and seeing just how wordy it was! What a shambles of a communication to customers!
The link to the original apology has been blocked/removed. Does anyone have a copy they could post into a comment here? Might help give context to those like me who missed the original first time round.
If it must be sold, I would prefer (as a regular user) that it goes social and not sold to someone like Google. The beauty of Groupon is that it offers a wide range of offers from a variety of local businesses, this is most of it's charm. If it is bought by an international super brand or becomes a conglomorate I fear this will be affected.
Good on Mason for keeping true to his ideals and not selling out on what is undoubtedly a great business idea!
Just read the comments on your blog post about Barclaycard. And I'm absolutely loving the banter between you and Sara - nice to see some real personality in there from Barclaycard. She's obviously a wise PR choice!
Doug, keep on writing and recording and forcing these companies to respond. I know who I'm coming to next time I get a rubbish customer service deal!
I've been a long-time fan and subscriber of LoveFilm; I am in fact one of the aforementioned advocates, and have recommended the service to at least 3 people, including my Mum! Their customer service is second to none and I love their passion about their product; I love the way they make me feel valued when I report a damaged disc, they write personal responses to my queries and concerns and even follow up later. They bend over backwards to make sure I am satisfied with their service, I do not know any other company that gets it right to the extent that LoveFilm does - well done guys, keep up the good work!
This popped onto my radar yesterday via Twitter and I in turn circulated it at Sift Media HQ to much hilarity.
Thanks for taking the time to post this here as a blog and making full (and appropriate) use of our video function. I'm going to Tweet it! Thanks again.
My answers
Wouldn't work in my Tesco, I don't even get any bloomin' phone signal in there! Love the idea though; I get so frustrated in big stores looking for individual items and there are often no staff around to ask. Have to say if there is though, they are usually excellent at knowing exactly where to go for what I'm looking for!
I would definitely use and enjoy an app like this.
Thanks for doing that, Sarah. I rooted it out via a colleague in the end, and to be honest, I didn't get beyond the third paragraph after scrolling down to begin with and seeing just how wordy it was! What a shambles of a communication to customers!
The link to the original apology has been blocked/removed. Does anyone have a copy they could post into a comment here? Might help give context to those like me who missed the original first time round.
If it must be sold, I would prefer (as a regular user) that it goes social and not sold to someone like Google. The beauty of Groupon is that it offers a wide range of offers from a variety of local businesses, this is most of it's charm. If it is bought by an international super brand or becomes a conglomorate I fear this will be affected.
Good on Mason for keeping true to his ideals and not selling out on what is undoubtedly a great business idea!
Hi Doug
Just read the comments on your blog post about Barclaycard. And I'm absolutely loving the banter between you and Sara - nice to see some real personality in there from Barclaycard. She's obviously a wise PR choice!
Doug, keep on writing and recording and forcing these companies to respond. I know who I'm coming to next time I get a rubbish customer service deal!
I've been a long-time fan and subscriber of LoveFilm; I am in fact one of the aforementioned advocates, and have recommended the service to at least 3 people, including my Mum! Their customer service is second to none and I love their passion about their product; I love the way they make me feel valued when I report a damaged disc, they write personal responses to my queries and concerns and even follow up later. They bend over backwards to make sure I am satisfied with their service, I do not know any other company that gets it right to the extent that LoveFilm does - well done guys, keep up the good work!
This popped onto my radar yesterday via Twitter and I in turn circulated it at Sift Media HQ to much hilarity.
Thanks for taking the time to post this here as a blog and making full (and appropriate) use of our video function. I'm going to Tweet it! Thanks again.
Becky Midgley
Community manager, Sift Media
That's a great additional tip, thanks. And very pleased you enjoyed the article.
That's just weird. I don't get it at all. Maybe I'm getting old, but I hope not, I'm only 28! Yikes!
I am not entirely sure how that is supposed to discourage people from smoking, anyone else care to fill me in?
Sorry to see you go, Louise. All the best for the future :)