LoginSign up
MyCustomer
Subscribe to Newsletter
Menu
Marketing
StrategyTechnologyData
Sales
Sales performanceCRMEcommerce
Service
ManagementContact centresChannels
Customer Experience
EngagementLoyaltyVoice of the Customer
Resources
Whitepapers & researchPodcastsGlossaryBrand news
CX Leader of the Year 2023
2022 award finalists
Sessions
On Demand
Brand Directory
Blog
Subscribe to Newsletter
Becky Midgley
Member Since: 4th Feb 2008
Blogger

I joined Sift Media in February 2008 as content management assistant. I was then temporarily promoted to content manager (cover maternity leave) and I now manage the communities of MyCustomer.com, AccountingWEB.co.uk, UK Business Forums and the rest of the Sift Media sites.

Feel free to contact me about anything in relation to this site.

Enjoy!  And don't forget to upload your videos, audio clips, photos, blogs etc!

 

Becky Midgley
ReebMC Online
  • Blog posts
  • Discussions
  • Discussion replies
  • Comments

My answers

26th May 2011

Wouldn't work in my Tesco, I don't even get any bloomin' phone signal in there! Love the idea though; I get so frustrated in big stores looking for individual items and there are often no staff around to ask.  Have to say if there is though, they are usually excellent at knowing exactly where to go for what I'm looking for! 

I would definitely use and enjoy an app like this.

Reply to
Tesco seeks volunteers to trial in-store sat nav system
17th May 2011

Thanks for doing that, Sarah.  I rooted it out via a colleague in the end, and to be honest, I didn't get beyond the third paragraph after scrolling down to begin with and seeing just how wordy it was!  What a shambles of a communication to customers! 

Reply to
Dear Amazon, here’s how to write an apology letter
13th May 2011

The link to the original apology has been blocked/removed. Does anyone have a copy they could post into a comment here? Might help give context to those like me who missed the original first time round.

Reply to
Dear Amazon, here’s how to write an apology letter
8th Dec 2010

If it must be sold, I would prefer (as a regular user) that it goes social and not sold to someone like Google. The beauty of Groupon is that it offers a wide range of offers from a variety of local businesses, this is most of it's charm. If it is bought by an international super brand or becomes a conglomorate I fear this will be affected.

Good on Mason for keeping true to his ideals and not selling out on what is undoubtedly a great business idea!

Reply to
Groupon rejects Google's $5bn bid
17th Aug 2010

Hi Doug

Just read the comments on your blog post about Barclaycard. And I'm absolutely loving the banter between you and Sara - nice to see some real personality in there from Barclaycard. She's obviously a wise PR choice!

Doug, keep on writing and recording and forcing these companies to respond. I know who I'm coming to next time I get a rubbish customer service deal!

Reply to
Ballad of Barclaycard
13th May 2010

I've been a long-time fan and subscriber of LoveFilm; I am in fact one of the aforementioned advocates, and have recommended the service to at least 3 people, including my Mum!  Their customer service is second to none and I love their passion about their product; I love the way they make me feel valued when I report a damaged disc, they write personal responses to my queries and concerns and even follow up later.  They bend over backwards to make sure I am satisfied with their service, I do not know any other company that gets it right to the extent that LoveFilm does - well done guys, keep up the good work! 

Reply to
Simon Calver, LOVEFiLM: Turning your customers into a community of advocates
14th Jan 2010

This popped onto my radar yesterday via Twitter and I in turn circulated it at Sift Media HQ to much hilarity.

Thanks for taking the time to post this here as a blog and making full (and appropriate) use of our video function.  I'm going to Tweet it!  Thanks again.

Becky Midgley

Community manager, Sift Media

Reply to
Forget Avatar, here's this year's must-see film
4th Nov 2009

That's a great additional tip, thanks.  And very pleased you enjoyed the article.

Reply to
Getting PowerPoint right: How to avoid presentation hell
27th Oct 2009

That's just weird.  I don't get it at all.  Maybe I'm getting old, but I hope not, I'm only 28!  Yikes!

I am not entirely sure how that is supposed to discourage people from smoking, anyone else care to fill me in? 

Reply to
Acid-addled anti-smoking ad goes up in smoke
16th Oct 2009

Sorry to see you go, Louise.  All the best for the future :)

Reply to
Goodbye and thanks
  • Show more

Most read this week

Engagement
4th Oct 2023

Preparing for the disruptive customer of tomorrow

by
Amanda Whiteside
Employees, office managers looking on screen with graphs and company analytics.

Trending

Engagement
4th Oct 2023

Preparing for the disruptive customer of tomorrow

by
Amanda Whiteside
Technology
4th Nov 2013

Clouded in confusion?: How to choose a...

by
Neil Davey
Any Answers comment Icon 1
Contact centres
6th Nov 2019

5 psychological theories for the contact centre

by
Chris Ward
Any Answers comment Icon 1

Latest resources

Webinar
How to use AI to anticipate, advise and improve experiences
Whitepaper
AI in the contact centre: pitfalls to avoid
Guide
Designing a world-class CX approach
Research
The health of the contact centre
Linked Twitter icon Linked Facebook icon Linked LinkedIn icon Linked Soundcloud icon
  • About MYC
  • About SIFT
  • Glossary
  • Advertise
  • Terms of use
  • Privacy policy
  • Sub-Processors List
  • Site rules
  • Contact us
Copyright 2023 Sift
Sift