BlueOceanContactCenters
BlueOceanContactCenters
Member Since: 9th Aug 2016
Blogger
Blue Ocean Contact Centers
5th Dec 2019
There’s no doubt that today’s businesses – from SMB to global mega-brands – take data security and data protection very, very seriously...
Blog
13th Nov 2019
What Does Content and Ad Review Have in Common with Customer Service? Content review is a topical subject these days. We have witnessed...
Blog
6th Nov 2019
It’s a question we get asked a lot, and it’s one of the hardest ones to answer because it’s rare and challenging to determine a true apples...
Blog
31st Oct 2019
Maybe you’re a math person and love nothing more than a hefty Excel document to dig into for a few hours. Or maybe math isn’t your strong...
Blog
31st Oct 2019
Cost Factors in Major Urban Centers In the past 18 months, we have seen more and more interest from companies looking for alternatives to...
Blog
17th Oct 2019
Running an effective and efficient procurement process for a contact center partner is easier said than done – even for seasoned indirect...
Blog
1st Oct 2019
Business is booming? Great! There’s nothing we love more than a good growth story. Your revenue is skyrocketing, which usually means your...
Blog
12th Sep 2019
The RFP is the friend you love to hate. The necessary evil. The document that will make or break your decision of which new outsourcer to...
Blog
6th Sep 2019
Considering outsourced customer service for the first time? It’s likely you already outsource many other areas of your business, but we get...
Blog
16th Aug 2019
For brand-conscious organizations who have never outsourced before, there’s a common fear that putting your customer care in the hands of...
Blog