LoginSign up
MyCustomer
Subscribe to Newsletter
Menu
Marketing
StrategyTechnologyData
Sales
Sales performanceCRMEcommerce
Service
ManagementContact centresChannels
Customer Experience
EngagementLoyaltyVoice of the Customer
Resources
Whitepapers & researchPodcastsGlossaryBrand news
CX Leader of the Year 2022
2022 award finalists
Sessions
On Demand
Brand Directory
Blog
Subscribe to Newsletter
Bobbie Andrews
Member Since: 26th May 2015
Blogger

Bobbie is Group Director for Innovation and Technology at Lick Creative, part of The Delta Group, a visual communications specialist.

Bobbie Andrews
Group Director for Innovation and Technology Lick Creative
  • Blog posts
  • Discussions
  • Discussion replies
  • Comments
11th Dec 2015

‘Tis the Season to be Risky….

Walking down Oxford Street in December brings on all the usual Christmas emotions; joy at seeing the wonderful decorations, excitement at...
Blog
17th Nov 2015

What is it with technology?

What is it with technology? You get to work in the morning and by the time you’ve had time to add that fourth sugar to your morning coffee...
Blog
24th Sep 2015

Innovation for the sake of innovation

I was once asked in an interview if I was an innovative person and if I could provide an example. I regaled them with a tale of a team...
Blog
28th Jul 2015

Why should the consumer value exchange should lie at the heart of effective monitoring?

We are being watched. Throughout our day-to-day lives we are being monitored, and never more so than when out shopping. We’re not quite in...
Blog
26th May 2015

Absolute vs. comparative success in retail

We work in an industry where results are demanded instantly. A question I’m often asked is how do we measure success? Or more pertinently,...
Blog

Most read this week

Strategy
12th Sep 2012

Infographic: Curation for content marketing

by
Natalie Steers
Any Answers comment Icon 1
MyCustomer.com

Trending

Engagement
23rd Mar 2023

Have brands given up trying to improve CSAT?

by
Colin Shaw
Strategy
12th Sep 2012

Infographic: Curation for content marketing

by
Natalie Steers
Any Answers comment Icon 1
Engagement
17th Mar 2023

Revealed: The 5 factors harming agent experience

by
Nicole Kyle
Any Answers comment Icon 1

Latest resources

Webinar
How to use AI to anticipate, advise and improve experiences
Whitepaper
AI in the contact centre: pitfalls to avoid
Guide
Designing a world-class CX approach
Research
The health of the contact centre
Linked Twitter icon Linked Facebook icon Linked LinkedIn icon Linked Soundcloud icon
  • About MYC
  • About SIFT
  • Glossary
  • Advertise
  • Terms of use
  • Privacy policy
  • Sub-Processors List
  • Site rules
  • Contact us
Copyright 2023 Sift
Sift