
Member Since: 27th Jul 2020
Blogger
Chaman Maharaj is the Founder and Director at Being Human - a human-centered Customer Experience Advisory in South Africa, a global thought leader on Customer Experience, a certified Customer Experience Specialist (CXS)™, a proud member of the Customer Experience Professionals Association (CXPA) and volunteer at Customer Experience South Africa (CXSA).
Founder and Director Being Human
8th Oct 2020
image credit : beinghuman.cx The truth is, truly customer-centric organisations do not put customers first. They put employees first. This...
Blog
21st Aug 2020
Customer experience ecosystems are complex and multifaceted, with multiple moving mechanisms across many organisational silos - each with...
Blog
7th Aug 2020
Customer Experience has been a buzz word amongst C-Level executives for some time now and for good reason too. In fact, the term has...
Blog