I am a brand and business innovator who obsesses over how customers connect with brands. I find meaning in designing engaging customer experiences that creates value for brands and their customers.

I guide brands on how to design their distinctive tone and emotions they want to evoke in spoken, written and digital communication. I help both corporations and people find their purpose. I love solving lots of small problems that make a big difference.

My aim every day is to combine my skills and experience to grow my client's businesses through showing them how to solve problems for their customers.

I hold a degree in business economics and computer science.

I write for various publications and speaks at conferences around the globe. I transforms people through experiential education programmes and personal coaching.