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Charlie Dawson and Seán Meehan
Member Since: 17th Nov 2021
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Charlie Dawson and Seán Meehan
Authors The Customer Copernicus
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19th Nov 2021
How Transport for London became a pioneer in customer-led innovation
Some companies are great for customers – not only do they care but they change whole markets to work better for the customers they serve...
Engagement
23rd Jun 2021
How AO.com underwent a customer-led transformation to become a £1bn success story
AO.com, a start-up online retailer selling white goods, grew to a valuation of more than £1 billion in 15 years, propelled by a number of...
Engagement
