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Chloe Woolger
Member Since: 19th Nov 2021
Chloe Woolger
CX commercial director Kantar
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10th Feb 2023
How CX teams can ramp up brand value in a recession
Inflation is hitting CX teams from all sides. Budgets are under the microscope as businesses look for savings, while customer and marketing...
Strategy
28th Apr 2022
Exceptional experience is your greatest asset to tackle inflation
Brands and consumers are both having a tough time. Businesses across the board are finding it hard to recruit, supply chain issues are...
Loyalty
25th Nov 2021
CX lessons from 2021's biggest brand-builders
The UK’s leading brands are bouncing back from the pandemic – with the latest Kantar BrandZ Most Valuable Brands research revealing that...
Loyalty
