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Chris Devey
Member Since: 8th Nov 2022
Blogger
Chris Devey
Customer Director BGL Insurance
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6th Feb 2023

Open insurance and its role in CX's evolution

But it’s not as simple as out with the old and in with the new Like with the increase of Open Banking, the insurance industry is having to...
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Contact centres
19th Jul 2019

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27th Sep 2023

Don't overlook the role of employee emotion

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