Chris is the Founder of Idiomatic, a company that uses artificial intelligence to help customer care teams work smarter. Their AI layer gives companies customer driven ways to improve their customer experiences by mining textual data to automatically understand and categorize conversations with customers at scale. This lets companies systematically know what their customers are saying and how they can improve. Prior to Idiomatic, Chris founded and ran data for Glow (www.glowing.com), a leading publisher of mobile health apps for women. Glow was spun out of HVF, Max Levchin’s (a co-founder of PayPal) startup studio, where Chris was an Entrepreneur-in-Residence. Previously, Chris spent many years camped at Stanford, racking up a BA in math & computer science from Stanford University, a JD from Stanford Law School, and an MBA from the Stanford Graduate School of Business.