Member Since: 7th Jan 2014
Chris is Editor of MyCustomer. He is a practiced editor, having worked as a copywriter for creative agency, Stranger Collective from 2009 to 2011 and subsequently as a journalist covering technology, marketing and customer service from 2011-2014 as editor of Business Cloud News. He joined MyCustomer in 2014.
Editor
MyCustomer
18th Oct 2017
With Salesforce Einstein and IBM Watson combining forces earlier this year , getting some clarity about the benefits of artificial...
16th Oct 2017
In his 1999 book The Age of Spiritual Machines, Ray Kurzweil proposed the ‘ law of accelerating returns ’. Based on the concept that the...
6th Oct 2017
If you believe the hyperbole, the third-party data market is on the edge of a precipice, about to be shoved into the abyss by a spectral-...
6th Sep 2017
The value of influencer marketing has become an increasingly moot point , but marketers still intend to spend big in the coming months to...
17th Aug 2017
Unless you’re part of the lucky 10,000 , you’ll no doubt be aware of some of the more commonly cited mobile usage statistics in circulation...
10th Aug 2017
Marks & Spencer is arguably as quintessentially British as a red telephone box or a Tower of London beefeater. Such is the power of the...
7th Aug 2017
Any lingering suspicion that the UK's decision to leave the European Union would impact its implementation of the EU's General Data...
31st Jul 2017
As we’ve mentioned in previous discussions on the topic, your customers’ patience for surveys is dwindling. 72% of consumers say surveys...
28th Jul 2017
This week, during the unveiling of Q2 results, Facebook announced its revenues had increased by 45% year-on-year, up to an eye-watering £7...
27th Jul 2017
It’s been a turbulent 2017 for the aviation industry. In April in the US, United Airlines was plunged into a PR crisis thanks to its...