LoginSign up
MyCustomer
Subscribe to Newsletter
Menu
Marketing
StrategyTechnologyData
Sales
Sales performanceCRMEcommerce
Service
ManagementContact centresChannels
Customer Experience
EngagementLoyaltyVoice of the Customer
Resources
Whitepapers & researchPodcastsGlossaryBrand news
CX Leader of the Year 2022
2022 award finalists
Sessions
On Demand
Brand Directory
Blog
Subscribe to Newsletter
Chris Barling
Member Since: 28th Nov 2015
Chris Barling
  • Articles
  • Blog posts
  • Discussions
  • Discussion replies
  • Comments
19th Jul 2010

Back to basics: The good customer service checklist

With studies emphasising the importance of good customer service, is it time for your firm to check it is performing? It’s often said that...
Management
2nd Jul 2010

Social media marketing: The don'ts and don'ts

It's easy to get things wrong when embracing the likes of Twitter and Facebook to promote your business. Chris Barling advises on what not...
Technology

Most read this week

Technology
20th Sep 2017

5 questions to help you hone your social marketing

by
Seb Burchell
Any Answers comment Icon 4
Social media

Trending

Technology
20th Sep 2017

5 questions to help you hone your social marketing

by
Seb Burchell
Any Answers comment Icon 4
Strategy
11th Jul 2011

The truth behind integrated direct marketing...

by
Martin Wright
Any Answers comment Icon 1
Engagement
17th Mar 2023

Revealed: The 5 factors harming agent experience

by
Nicole Kyle
Any Answers comment Icon 1

Latest resources

Webinar
How to use AI to anticipate, advise and improve experiences
Whitepaper
AI in the contact centre: pitfalls to avoid
Guide
Designing a world-class CX approach
Research
The health of the contact centre
Linked Twitter icon Linked Facebook icon Linked LinkedIn icon Linked Soundcloud icon
  • About MYC
  • About SIFT
  • Glossary
  • Advertise
  • Terms of use
  • Privacy policy
  • Sub-Processors List
  • Site rules
  • Contact us
Copyright 2023 Sift
Sift