LoginSign up
MyCustomer
Subscribe to Newsletter
Menu
Marketing
StrategyTechnologyData
Sales
Sales performanceCRMEcommerce
Service
ManagementContact centresChannels
Customer Experience
EngagementLoyaltyVoice of the Customer
Resources
Whitepapers & researchWebinarsPodcastsGlossaryBrand news
CX Leader of the Year 2022
Enter 2022 award2021 award finalists
Sessions
On Demand
Brand Directory
Blog
Subscribe to Newsletter
Claire Sporton
Claire Sporton
Member Since: 13th Jul 2011
LinkedIn

Claire helps organisations drive shareholder value by delivering better experiences for customers, employees and partners.

A globally recognised Customer Experience and Customer Success expert with >20 years experience driving innovation in use of insights, behavioural economics and technology to empower decision making and accountability across the enterprise.

Working as both a consultant and in-house leader, Claire has lead companies to empower everyone to be accountable for improvement, motivate individuals to do something differently and predict/monitor business impact.
 

Claire Sporton
CX Innovation and Consulting OCX Cognition
  • Articles
  • Blog posts
  • Discussions
  • Discussion replies
  • Comments
This user has not started any discussions yet.

Most read this week

Engagement
2nd Aug 2022

Engage22 & the opportunity to evolve CX with EX

by
Paul Greenberg
Verint

Trending

Engagement
2nd Aug 2022

Engage22 & the opportunity to evolve CX with EX

by
Paul Greenberg
Management
2nd Aug 2022

Sony & Adidas named amongst service list of shame

by
Rhys Fisher
Any Answers comment Icon 2
Engagement
20th Jul 2022

What are the challenges impeding CX improvements?

by
Michael Chiu

Latest resources

Webinar
How to use AI to anticipate, advise and improve experiences
Whitepaper
AI in the contact centre: pitfalls to avoid
Guide
Designing a world-class CX approach
Research
The health of the contact centre
  • About MYC
  • About SIFT
  • Glossary
  • Advertise
  • Terms of use
  • Privacy policy
  • Sub-Processors List
  • Site rules
  • Contact us
Copyright 2022 Sift
Sift