LoginSign up
MyCustomer
Subscribe to Newsletter
Menu
Marketing
StrategyTechnologyData
Sales
Sales performanceCRMEcommerce
Service
ManagementContact centresChannels
Customer Experience
EngagementLoyaltyVoice of the Customer
Resources
Whitepapers & researchWebinarsPodcastsGlossaryBrand news
CX Leader of the Year 2022
Enter 2022 award2021 award finalists
Sessions
On Demand
Brand Directory
Blog
Subscribe to Newsletter
Clare Muscutt
Clare Muscutt
Member Since: 18th Feb 2021
Facebook
Twitter
LinkedIn
Website

Clare is internationally recognised as ‘the thought leader who did the job’ and delivered award-winning commercial results, leading CX for some of the world’s biggest companies in hospitality, retail, and B2B, including Whtibread, Sainsburys, and Compass Group. In 2017 she founded CMXperience Ltd a boutique CX design agency based in London and travelled the world as a keynote speaker. During the pandemic she turned her hand to digital content and became host of the 'Inspiring Women in CX' podcast, before making the leap into founding the world's first CX fully online membership community, as WICX CEO in 2021.

Clare Muscutt
Founder and CEO Women in CX
  • Articles
  • Blog posts
  • Discussions
  • Discussion replies
  • Comments
23rd Feb 2021

Women in CX: How a human-centred business is being built, by design

As a CX designer, I’ve spent my career helping organisations understand their users, assess market fit and design propositions, products...
Loyalty

Most read this week

Engagement
3rd Aug 2022

To be a successful CX leader, don't be a Boris

by
Neil Davey
Boris

Trending

Engagement
3rd Aug 2022

To be a successful CX leader, don't be a Boris

by
Neil Davey
Voice of the Customer
29th Jul 2022

Why your customer feedback data isn't actionable

by
Sue Duris
Any Answers comment Icon 7
Management
2nd Aug 2022

Sony & Adidas named amongst service list of shame

by
Rhys Fisher
Any Answers comment Icon 2

Latest resources

Webinar
How to use AI to anticipate, advise and improve experiences
Whitepaper
AI in the contact centre: pitfalls to avoid
Guide
Designing a world-class CX approach
Research
The health of the contact centre
  • About MYC
  • About SIFT
  • Glossary
  • Advertise
  • Terms of use
  • Privacy policy
  • Sub-Processors List
  • Site rules
  • Contact us
Copyright 2022 Sift
Sift