Clare is internationally recognised as ‘the thought leader who did the job’ and delivered award-winning commercial results, leading CX for some of the world’s biggest companies in hospitality, retail, and B2B, including Whtibread, Sainsburys, and Compass Group. In 2017 she founded CMXperience Ltd a boutique CX design agency based in London and travelled the world as a keynote speaker. During the pandemic she turned her hand to digital content and became host of the 'Inspiring Women in CX' podcast, before making the leap into founding the world's first CX fully online membership community, as WICX CEO in 2021.