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Click4Assistance Ltd
Member Since: 4th Mar 2015
Blogger
Click4Assistance Ltd
Marketing Executive Click4Assistance Ltd
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30th Jan 2018

Are customers getting harder to please?

It has been noted within the live chat software industry that customer satisfaction has taken a slight tumble despite response rates...
Blog
8th Nov 2017

What word sums up customer service?

A week ago, a group owner on LinkedIn asked the members, ‘What one, single word do you believe sums up Customer Service?’ 113 responses...
Blog
22nd Aug 2017

Prepare for National Customer Service Week 2017

National Customer Service Week (NCSW) is just over a month away, so now is a good time to do your research and prepare your company’s...
Blog
28th Jun 2017

How to serve distrustful customers

Individuals can be wary of engaging with companies due to previous experiences, they could have been: Followed up to be sold to Added to...
Blog
3rd Oct 2016

CS Week: Celebrating customer service in October

The first week of October is important for customer service representatives worldwide, as Customer Service Week (CS Week) is acknowledged...
Blog
26th Apr 2016

What makes a great live chat operator?

There are many blogs out on the internet about companies who provide chat and the benefits their service brings to businesses and customers...
Blog

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