Member Since: 4th Mar 2015
Blogger
Marketing Executive
Click4Assistance Ltd
30th Jan 2018
It has been noted within the live chat software industry that customer satisfaction has taken a slight tumble despite response rates...
Blog
8th Nov 2017
A week ago, a group owner on LinkedIn asked the members, ‘What one, single word do you believe sums up Customer Service?’ 113 responses...
Blog
22nd Aug 2017
National Customer Service Week (NCSW) is just over a month away, so now is a good time to do your research and prepare your company’s...
Blog
28th Jun 2017
Individuals can be wary of engaging with companies due to previous experiences, they could have been: Followed up to be sold to Added to...
Blog
3rd Oct 2016
The first week of October is important for customer service representatives worldwide, as Customer Service Week (CS Week) is acknowledged...
Blog
26th Apr 2016
There are many blogs out on the internet about companies who provide chat and the benefits their service brings to businesses and customers...
Blog