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Cliff Crosbie
alt="Cliff Crosbie, SVP Retail, Prism Skylabs"
Member Since: 21st Oct 2016
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I'm an experienced retail executive who has been privileged to work with some of the best brands in the world over the last 30 years. I joined Prism after overseeing Apple’s global preferred reseller program, where I focused on delivering an exceptional in-store experience for customers in more than 90 countries and 10,000 locations. Previously I was Japan Country Sales Manager for IKEA, Global VP for Nokia’s Retail and Customer Marketing, and Head of Nike’s European Franchise program. I also set up and ran the Flagship Niketown at London’s Oxford Circus. Prior to that, I worked in a variety of management and controlling positions in Europe with IKEA after starting out with Terence Conran’s Habitat stores back in the 80s. I'm passionate about improving the customer experience in all forms of business – it’s been my constant focus and obsession for many years. At Prism, I apply my knowledge of how retailers can optimise merchandising and store design to attract customers and maximise revenues.

Cliff Crosbie
SVP of Global Retail, Prism Skylabs Prism Skylabs
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14th Jun 2017

How to ease the 5 main in-store friction points

According to research out last year, more than half of British consumers spend roughly £21.7 billion on impulse purchases every year. This...
Blog
4th Jan 2017

Big retailers to start thinking small?

After the bizarre year that was 2016, it takes a courageous person to offer up predictions! However, I’ve been meeting with a lot of...
Blog
2nd Dec 2016

Analytics for retail's future 'playgrounds'

It’s been all the rage for the past few years in business to talk about journeys - customer journeys, change journeys, even personal...
Blog

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