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ConnieHarrington
Member Since: 8th Dec 2014
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Connie Harrington is a marketing and communications strategist with 10+ years of international experience across five continents. Her focus areas include: customer experience management, customer contact management, communications planning, content marketing, email marketing, and internal communications. She has been a featured speaker at communications conferences and had her professional and creative work featured in many journals.

ConnieHarrington
Communications Strategist Accende Consulting
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3rd Jan 2015

The Link between Customer Experience and Revenue

Delivering a great customer experience sounds like a great idea. But exactly how does customer experience affect the bottom line? If you’ve...
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