Danny Singer

Member Since: 21st Apr 2005
Danny Singer is the founder and CEO of Noetica, a contact centre technology company specialising in efficient agent productivity tools, telephony platforms and advanced diallers. In 2018, Noetica is celebrating 21 years of excellence and innovation in the global contact centre industry with a client base spanning four continents.
Prior to founding Noetica, Danny was CTO of a London based software house, following several years serving as an officer in a hi-tech unit of the Israeli military intelligence.
He is a regular speaker at industry events and is the inventor of patented new technologies used within the contact centre space.
Chief Executive Noetica
10th Sep 2013
Call centres: Time to de-vilify call scripting?
Let's say that you, the budding entrepreneur, have managed to come up with an idea for a widget that people may actually want to buy. Great...
Contact centres
21st May 2013
Is outbound dialling dead and buried?
Following the announcement from OFCOM that PPI claim firms make up half of all nuisance calls , Danny Singer asks whether outbound is...
Sales performance
13th Jul 2009
The brave new world of customer service
Are we approaching a time where customers should only have to call the call centre when they really need expert assistance? Danny Singer...
Management