Member Since: 17th Jan 2019
David provides research design consultation to clients, facilitates continuous improvement of existing studies and manages MaritzCX’s automotive research services group. David has over 20 years of experience conducting and overseeing automotive customer experience programs at MaritzCX and Maritz Research. Previously, David held several positions including Vice President of Voice of the Customer Integration and Senior Strategic Consulting Director.
Vice President, Solutions Strategy MaritzCX
16th Sep 2022
Most comprehensive customer experience programmes are made up of several different types of studies, the two most common of which are '...Voice of the Customer