LoginSign up
MyCustomer
Subscribe to Newsletter
Menu
Marketing
StrategyTechnologyData
Sales
Sales performanceCRMEcommerce
Service
ManagementContact centresChannels
Customer Experience
EngagementLoyaltyVoice of the Customer
Resources
Whitepapers & researchPodcastsGlossaryBrand news
CX Leader of the Year 2022
2022 award finalists
Sessions
On Demand
Brand Directory
Blog
Subscribe to Newsletter
David Trounce
David Trounce - Mallee Blue Media
Member Since: 2nd Nov 2016
Blogger
Twitter
LinkedIn
Website

David is a small business consultant based in Australia. David has worked in small business tourism and retail and also writes for Business.com, GrowMap and Born2Invest.

David Trounce
Business Consultant and Writer
  • Blog posts
  • Discussions
  • Discussion replies
  • Comments
29th Nov 2016

How small retailers can succeed against big brands

Pexels/Unsplash CC0 License. A recent report from news.com.au stated that American giant, Amazon is planning to start operations in...
Blog
2nd Nov 2016

Using podcasts to boost e-commerce conversions

Just as it is true in written communication, so too in podcasting: Your content is king. Podcasting is a great complement to written...
Blog
  •  

Most read this week

Engagement
17th Mar 2023

Revealed: The 5 factors harming agent experience

by
Nicole Kyle
Any Answers comment Icon 1
Contact centre agent

Trending

Engagement
27th Mar 2023

CX leaders bullish about budgets - MyC research

by
Neil Davey
Engagement
17th Mar 2023

Revealed: The 5 factors harming agent experience

by
Nicole Kyle
Any Answers comment Icon 1
Loyalty
28th Mar 2023

CX strategy: How to create a customer hierarchy

by
Jim Tincher
Any Answers comment Icon 2

Latest resources

Webinar
How to use AI to anticipate, advise and improve experiences
Whitepaper
AI in the contact centre: pitfalls to avoid
Guide
Designing a world-class CX approach
Research
The health of the contact centre
Linked Twitter icon Linked Facebook icon Linked LinkedIn icon Linked Soundcloud icon
  • About MYC
  • About SIFT
  • Glossary
  • Advertise
  • Terms of use
  • Privacy policy
  • Sub-Processors List
  • Site rules
  • Contact us
Copyright 2023 Sift
Sift