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Volker Hildebrand
Member Since: 12th Mar 2019
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Volker Hildebrand
Global Vice President, SAP CX SAP
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22nd Mar 2019
Why 2019 is a turning point in the digital transformation of customer service
10 predictions for customer service in 2019 - and why it is such a pivotal year. Customer service is undergoing its most dramatic...
Channels
4th Mar 2019
How crowd service enables you to disrupt your sector
Why crowd service is a game changer for today's organisations, enabling them to capitalise on the rise and rise of the gig economy. Is...
Channels
