I work in the customer service department of the DVLA based in Swansea. The company was formed in the 1960s to help regulate and manage the United Kingdom's roads. We receive millions of calls and searches on search engines a day and although we are a Government body we must abide by strict customer service protocolds. 

I believe that - 

• Vehicle are fantastic
• Licenses are important
• The DVLA is a fantastic workplace

I head the customer service department.

Questions? Call 0844 453 0118 or send me a letter at

Morriston,

Long View Road

Swansea, 

SA9 7QJ

United Kingdom.

D. Harriet