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Ed Creasey
Member Since: 4th Nov 2020
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Ed Creasey
Director of Pre-Sales International Calabrio
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18th Nov 2020
Turn customers into fans with a CX Rockstar
The pandemic has changed how contact centres operate. Agents working from home and changes in customer expectations are just two of the...
Blog
6th Nov 2020
4 ways to maximise & future-proof your call centre
Heightened customer expectations are here to stay and are having a huge impact on technology in contact centres. Ed Creasey at Calabrio...
Blog
